Shipping & Payments

Processing & shipping

Orders ship Monday–Friday, excluding holidays. Orders received before 1:00 PM ET on a shipping day ship the same day. Orders received at or after 1:00 PM ET, or on weekends or holidays, ship the next business day. We do not ship on weekends. We currently ship within the United States only.

You'll receive an email with tracking information once your order ships. Delivery timing may vary based on your location and the carrier.

Shipping options

Shipping is UPS 2nd Day Air (about 2 business days after dispatch). Delivery timing may vary by destination and carrier.

Address accuracy

You are responsible for a complete, correct and deliverable shipping address. Check it before you pay. We cannot change an address after an order ships. If a package is returned to us as undeliverable because of an incorrect or incomplete address or a refused or unclaimed delivery, we may charge to re-ship it. Some delivery methods cannot deliver to P.O. boxes, and checkout will tell you when that applies.

Title, risk of loss & delivery problems

Title and risk of loss pass to you when we hand the package to the carrier. If a package arrives damaged, is missing items, or does not arrive, follow the claim steps in the Refunds & Returns policy, and tell us within 7 days of delivery or of the expected delivery date. Please keep all packaging until the claim is resolved. Weather and carrier delays are outside our control.

Payments

You can place an order 24 hours a day through our online store. We accept the payment methods shown at checkout, which may include major credit cards and other secure payment options, and on some storefronts, invoiced payment by bank transfer or Zelle. Once your order is submitted and approved and payment is received, it is processed, prepared and scheduled for dispatch. Orders that are unpaid, pending verification or flagged for review are not shipped until resolved.

Your card or bank is charged in U.S. dollars.

Pricing & bulk orders

Unit pricing is listed per product, and bulk discounts may apply. For wholesale inquiries, contact support@inbox.usamadepeptides.us for a custom quote.

Chargebacks & disputes

If you have a question about a charge, contact us first. We can usually fix a problem faster than your bank can. If a chargeback is filed, we will provide the issuer with the records of your order, your age and research-use confirmations, and the delivery confirmation, and we may suspend your account until it is resolved.

Secure checkout

Your information is protected with industry-standard encryption throughout checkout.